Who we are

The Social Energy Team

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  Rox Inskip Director of Operations

  My role in the Social Energy Supply team is to deliver our exciting and innovative offering to our c...

  My role in the Social Energy Supply team is to deliver our exciting and innovative offering to our customers in the best way possible – whether that’s automated systems, a great consumer app, or helping people get the most out of their system.
  I also collaborate with a number of industry bodies to ensure we are not only working in the interest of our customers but that our new and exciting way of working is considered in any future industry changes.

   

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  Jake Fowell Energy Expert

  I am the guy who picks up the phone when you call or pen a response to your email. My day is filled ...

  I am the guy who picks up the phone when you call or pen a response to your email. My day is filled with working with you to help understand your battery and what your Social Energy system is doing.

  I am part of a team that always aim to deliver exceptional customer service.

   

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  Amy Matthews Industry Ops Administrator

  My role at Social Energy is to look after your supply behind the scenes, from the point you sign up,...

  My role at Social Energy is to look after your supply behind the scenes, from the point you sign up, making sure we take your supply correctly, billing you accurately, taking the right payments on time and making sure all the data is correct.

  I work with other suppliers and third parties to ensure we’re giving the best customer experience whilst following industry guidelines and working within Ofgem regulations.

   

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  Holly Abbott Head of Development

  I'm here to help deliver all of our projects across the line - day to day that could mean being a pa...

  I’m here to help deliver all of our projects across the line – day to day that could mean being a part of developing our propositions in Australia, ensuring we deliver great new features on our apps, or working out solutions to automate our back end systems. Bring chaos into order, and no day is ever dull!

   

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  Jack Williams Full Stack Developer

  Every day I'm working on building technology features that will benefit our customers. That can vary...

  Every day I’m working on building technology features that will benefit our customers. That can vary from new visual ways of giving customers data, to making sure when customers join us, it’s as smooth as possible. We use the best technology possible, and it’s incredibly exciting to find creative ways to bring our offering to life.

   

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  Ben Armytage Head of Installer Experience

  I spend my days running our Sales and Technical Teams. My goal is to ensure we utilise the full pote...

  I spend my days running our Sales and Technical Teams. My goal is to ensure we utilise the full potential of our technology to monitor and maintain your system. My team not only supports our business partners but our customers too! This means I’m always looking for ways to ensure your journey with Social Energy is a positive one from the day you’re introduced to us to the day you leave (hopefully you will never want to!)

   

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  Frazer Webb Technical Manager

  As part of my role as technical manager at Social Energy, I work hard to provide a high standard of ...

  As part of my role as technical manager at Social Energy, I work hard to provide a high standard of training to ensure installs go as smoothly as possible and that any technical issues that do arise can be resolved efficiently and hassle-free for our customers. Behind the scenes, I’m always working on making technical advances to always improve the customer experience.

   

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  Kieran Considine Sales and Technical Admin

  I’m the final piece to the puzzle if you have a fault on your system. My days usually revolve arou...

  I’m the final piece to the puzzle if you have a fault on your system. My days usually revolve around helping customers who require remedial support to ensure they receive the best quality and quickest customer service.
  I also help out by supporting the technical team with tasks; we do our best to support customers who have a complicated issue to help them get this resolved!

   

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  Stevie Davis Team Manager

  I am a coach, a leader, a mentor and a manager. It’s my job to make sure my team are ready so that...

  I am a coach, a leader, a mentor and a manager. It’s my job to make sure my team are ready so that there is always someone to answer your call or reply to your email. We always aim to give you exceptional customer service; from the moment you start your journey with us and be there if you need any help along the way.

   

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  Harrison Miles Commercial Cost Analyst

  I help to bring value to customers through managing costs in the market. I am responsible for pricin...

  I help to bring value to customers through managing costs in the market. I am responsible for pricing, budget modelling and providing commercial insight to the team here to support business decisions.

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